Description:Towtaled - Incident Tracking is a business utility designed for towing, roadside assistance, and automotive service teams to document, organize, and report incidents in the field. Capture vehicle damage, tow events, safety issues, and customer interactions with photos, timestamps, GPS location, and digital signatures for reliable, audit-ready records. Streamlined workflows, real-time status visibility, and exportable reports help reduce paperwork, accelerate insurance communication, and improve compliance.
Key features include fast incident capture with photos, notes, GPS, and signatures, status tracking with assignments and notifications, and professional reports you can export and share. Ideal for towing operations, fleet management, and field service teams seeking a high-efficiency incident tracking app to standardize processes and protect against disputes.
How to use:1. Download and sign up to create your company profile, then invite drivers, dispatchers, and managers to join your workspace.
2. Add vehicles and drivers, set incident categories, and customize simple templates to standardize what your team records.
3. Log an incident by starting a new record, selecting the incident type, adding photos, notes, and signatures; GPS and timestamps are recorded automatically.
4. Assign and track status from open to resolved, add updates or attachments, and receive notifications so your team stays aligned.
5. Generate and share reports by filtering by date, vehicle, or driver, then export PDF or CSV for insurance, compliance, or customer documentation.